Custom Jewelry FAQs

This section is here to walk you through the most frequently asked questions about our custom jewelry process.

Whether you’re new to custom jewelry work or looking to add to your existing collection, this guide covers what you need to know about IF & Co.'s design process, materials, pricing, turnaround time, and more.

IF & Co. brings together traditional craftsmanship and modern design to create custom jewelry built to the high standards of quality and precision in the industry. With decades of experience, our team understands every step of the process and genuinely knows how to deliver exceptional results that meet each client’s vision.

All our custom jewelry and signature design pieces are designed, crafted, and finished in our Los Angeles headquarters.

Of course! We offer online and phone consultations and can manage the entire custom jewelry process remotely, ensuring a seamless experience regardless of your location.

You can start the process by simply visiting us in-person or contacting us online. Together, we'll discuss your ideas, preferences, materials, and budget to initiate the design process.

We offer a wide range of high-quality materials, including diamonds, colored gemstones, and metals like platinum and various karats of gold (our minimum is 14K gold in yellow, white, and rose). Our team will guide you through the selection process. 

Pricing is based on several factors, including the complexity of the design, the materials selected, the quality of materials used, and the skilled labor involved. We'll provide a quote after the initial consultation and design agreement if you've decided to move forward with our services.

Generally, you can expect custom work to take 10 days to several weeks. However, the final timeframe varies depending on the complexity of the design and our given workload at the time. We'll provide a more specific timeline during your initial consultation.

Please inform us of any deadlines during the initial consultation. We will do our absolute best to accommodate your timeline, depending on the project's scope.

After the initial consultation, we'll share your design's visuals in either physical wax or digital design form for sharing and/or your approval before finalizing the piece.

Minor adjustments may be possible, but significant changes could affect the timeline and cost. We recommend finalizing all details before production.

We typically do not incorporate client-provided materials into our custom jewelry services for quality control reasons. However, if you'd like, please provide details during your initial consultation, and we'll review the request on a case-by-case basis.

Yes, personalized engravings can be added to most custom pieces, adding a unique touch to your jewelry. Please consult with us to see if your custom engraving request is possible to add.

Every custom piece may have different needs depending on their material and build type. Please consult with our team for care instructions specific to your piece and offer cleaning and maintenance services to ensure its longevity.

While we do not offer a formal warranty, we stand by our craftsmanship. If any issues arise due to manufacturing defects, we will address them promptly.

Completed pieces are securely packaged and shipped via insured courier services. Tracking information will be provided upon dispatch.


Ready to Start?

Begin your custom piece with a quick inquiry.